Cash On Delivery (COD) Guide

Here we will provide you with some basic guidelines regarding our COD or Cash on Delivery option for payment. At the moment, our COD options are limited at the moment. Below are the guidelines regarding these:

HOW TO ORDER VIA COD

  1. You order the usual way which is to add the item(s) to your card and when you're done choosing your items, you can then proceed to check-out. You then provide us with your address, contact details and email address. After that, you proceed to choose your payment option. 
  2. Select "COD" as your preferred payment method. Take note that some items are not available for COD. We also reserve the right to cancel a transaction if the option chosen was COD and the item is not eligible for it. 
  3. Your total bill will be cost of the item(s) PLUS the shipping fee to your location
  4. Complete your transaction. You are done! Wait for our confirmation email or text. 

COD GUIDELINES

  • There are several options on where COD is applicable:

    • MEETUPS - we are open to do meetups but only in a few locations. The locations we are willing to do meetups are detailed below. Meetup times are only between 12 Noon to 6pm. You may contact us or we may contact you regarding which location from the list you would prefer to meet, as well as a schedule for what day and what time. 

    • PICKUPS - you can do pickups at our Pickup Station at 56A Poblete cor Legaspi St, Project 4, Quezon City, Metro Manila. If you choose this option, the item will be released when payment is complete at the location. Pickup times are only between 10Am to 5pm. 

    • DELIVERY COD - We currently do not do delivery COD. This may change in the future but for now, we are sorry to say that we do not do this at the moment. 

  • MINIMUM ORDER TOTAL COST REQUIREMENT FOR COD IS P1,500 and above.

  • Please PREPARE EXACT AMOUNT. Our delivery guy will not have change for large bills.

  • Receive your order and pay the amount as per your invoice (the one that would have been e-mailed you as confirmation). 

 

MEETUP LOCATIONS:

Our MEETUP LOCATIONS are limited to the following locations only:

  • METRO MANILA (See list of cities below)
    • SM Marikina
    • Gateway Cubao
    • UP Town Center Mall
    • Ayala Feliz Marikina

  • RIZAL
    • SM Taytay, Taytay
    • SM Masinag, Lower Antipolo
    • Robinsons East, Cainta
    • Sta Lucia, Cainta
    • Robinsons Antipolo, Upper Antipolo

 

PICKUP GUIDELINES

  • We will contact you or you can contact us to schedule what date and time you will pick up the item at our pickup location. 
  • You may pick up items from the location only between 10am to 5pm. 
  • Only after full payment will the item be released. 

 

ADDITIONAL NOTES

  • The Russshop.com has the right to cancel any COD request for the following (but not limited to) reasons:
    • Incomplete Name and/or address
    • Does not reach the required P1,500 minimum order
    • Area is not covered by our COD service
    • Dubious or suspicious order or activity

Should you have any further questions, feel free to CONTACT US or to email us at russshop.com@gmail.com