After choosing the items you want to buy, please take note of their weight and be sure to choose the right shipping option for it. Each item will describe which are the recommended shipping options to help guide you in choosing. Be sure to choose one that will fit your item. If you do not choose the right shipping, we will cancel the order and inform you so that you may fix the problem until the transaction is successfully completed. We do have a default setting for the shipping option.
Once transaction is completed, we will send you a confirmation email. If you choose the wrong shipping option, we will inform you via email that the purchase has to be redone properly for the transaction to be completed and shipped to you properly.
When you receive your shipping confirmation e-mail, our couriers may not have yet entered the code into their computer system. If you don't have it immediately, please allow 24 hours and then check again. This is normally affected by when and what time the purchases are made.
We will normally keep you updated via email or text as to the status of your package.
At the moment, we only ship to our customers within the Philippines. This includes Metro Manila, Luzon, VIsayas and Mindanao. To purchase though, you do not have to be in the Philipppines. You can purchase items even if you are abroad and have them delivered to a Philippine address.SHIPPING OPTIONS
At the moment, we only have a few options on how to ship or deliver your item to you.
FOR ANTIPOLO, MARIKINA AND CAINTA
If you are in the area, we will ship the item to your doorstep free of charge if the product is at least P2000
FOR METRO MANILA
- Basic Pack (9" x 14") P 90
- Large Pack (12"x18") P 110
- Small Box (12" x 10" x 5", 3kg-10kg) P 210
- Medium Box (14" x 10.5" x 7, 5kg-10kg) P 350
- Large Box (18" x 12" x 9", 10kg-25kg) P 700
- XL Box (20" x 16" x 12", 20kg - 50kg) P 1330
- Own Packaging (up to 3kg) P 100, + P40 per 1kg above 3kg
- For Own Packaging, this means it doesn't fit into the large pack or small box.
- Please be sure to check the product for its dimensions and weight. Normally we will include the required shipping for the item. If you choose the wrong shipping option, we may cancel the order. If there is no information then that means the default Basic Pack will be enough.
- When buying multiple products, please take note that some products require their own shipping box due to their size and weight. When possible, we ship small items with bigger items if you ordered them at the same time.
- If there are any issues with the shipping rates and payments, we will contact you right away via text so please make sure you fill out your phone number when making the order. Better yet, please make an account so all your orders will be connected to your account and the info will be stored.
- Basic Pack (9" x 14") P 120
- Large Pack (12"x18") P 180
- Small Box (12" x 10" x 5", 3kg-10kg) P 285
- Medium Box (14" x 10.5" x 7, 5kg-10kg) P 475
- Large Box (18" x 12" x 9", 10kg-25kg) P 950
- XL Box (20" x 16" x 12", 20kg - 50kg) P 1805
We currently only do meetups in the following locations and a for a minimum of P1500 only.
- SM Masinag
- SM Marikina
- Gateway Mall
- SM Cubao
- U.P. Town Center
- Robinson's East
- SM Taytay
- Robinsons Antipolo
- Feliz Ayala Mall Marikina
DELIVERY LEAD TIMES
The count begins when you get your shipping confirmation email. Sunday and Holidays are not included to the schedule below:
- Metro Manila - 2 to 5 working days
- Provincial - 5 to 7 working days
OTHER POLICIES AND GUIDELINES ON SHIPPING
- Shipments are considered "Provincial" for any destination outside of Metro Manila. We still consider ANTIPOLO, CAINTA AND TAYTAY as part of Metro Manila. Here are the 16 cities and 1 municipality of Metro Manila: Manila, Caloocan, Las Piñas, Makati, Malabon, Mandaluyong, Marikina, Muntinlupa, Navotas, Parañaque, Pasay, Pasig, Quezon City, San Juan, Taguig, and Valenzuela, as well as the Municipality of Pateros.
- Items (or total purchases) larger than 9" x 14" may have different or special rates other than above. Weight is not the only factor when our system computes for shipping costs, but also bulk.
- Some items may have a higher "weight" than actual in the product listing. This takes into account their bulk so that the system can compute the appropriate shipment size and cost.
- We ship from Monday to Friday only. Paid orders (and proof of bank deposit e-mails) received after 4pm Friday up to Sunday will be processed on Monday and shipped out Tuesday.
- We DO NOT ship on Weekends and Holidays. Special considerations may be possible on certain bulk orders.